Professional Portfolio
Dr. Hope Palacio
Empathetic and caring Associate Clinical Social Work Professional with more than 18 years of social work experience, who utilizes cultural humility to provide theoretical evidence-based practices which create positive outcomes for clients. Education and experience dealing with diverse populations within mental health and hospital settings have allowed for innovative and collaborative approaches to psychosocial intervention, treatment planning, discharge planning, and group facilitation.
Social Work Experience
Social Work
Experience
4.5 Years (2019 - Current)
Medical Social Worker
AYA HEALTHCARE/ CORONA REGIONAL MEDICAL CENTER/ POMONA REGIONAL CENTER
Leveraged exceptional leadership capabilities through successful program implementation, coordination, and execution, ensuring seamless development and delivery of medical care programs
Conducted a psycho-social assessment of Mental Health & Substance Disorder Patients by interviewing patients/family and giving a professional interpretation of the patient’s condition and recommending appropriate psycho-social intervention and/or treatment plan.
Provides appropriate counseling services to patients and/or families based on clinical assessment and consistent with the patient’s ongoing medical conditions/needs.
Respond to Patients who have suspected involvement of child/adult abuse and neglect and DOMV to provide counseling, advocacy, and referral services appropriate for the situation while complying with reporting mandates.
Demonstrates the integration of clinical social work theory into practice by appropriately utilizing clinical knowledge of bio-psychosocial development stages, personality development, human behavior, etc., to formulate assessment, direct treatment, and provide consultation and education to other team members.
Perform concurrent medical record review for post-hospital planning, social service case finding, and intervention Housing Placement and Assistance
Utilizing the supervisor appropriately by regular weekly attendance, consultation sessions, identifying and consulting with peers, and staying open to learning
4 Years
Social Caseworker (SCW)
Denver Department of Human Services
SCW in Federal Integrated Drug Court –Manage individuals with substance and mental Health disorders
Conducted case management and psycho-social assessment on dual diagnosis clients
Investigative/Emergency Response SCW – investigated child abuse and neglect
Utilized culturally competent strategies to engage, assess, collaboratively plan, link, and monitor services to families Expert court report writer and case notes.
Housing Placement and Assistance
4 Years
Social Service Director
Keeper of Hope Program
Manage facility budget, created
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Identified barriers interfering with learning, and assists residents with ways to overcome barriers to success.
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Conducted investigations and provided reports for fact-finding meetings, court hearings, and employee relations.
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Responsible for employee records and audit compliance of managed areas.
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Designed and facilitated relevant training/workshops to address independent living skills, drug prevention, and other relevant adolescent subjects.
1 Year
Court Appointed Special Advocate (CASA)
Dallas CASA
Gathered information and made recommendations to judge in the best interest of the child
Worked as an advocate on the child’s behalf to ensure appropriate services were in place.
Collaborate with social workers, attorneys, and other community-based agencies on behalf of the child.
Participated in family decision meeting in collaboration with professional regarding the child’s interest
Provided reports on visitation and family dynamics to court.
Other Experience
Other Experience
4.5 Years
Upgrade Supervisor
CR England
Motivational Interviewing utilized to remove barriers for New Hire Drivers which reduced turnover by 23%.
Facilitation of Orientation/Upgrade Class for Drivers.
Ensured DOT licensing and DOT drug/alcohol program compliance.
Recognized for creating a hotel process adopted throughout the company saving thousands of dollars.
5.9 Years
HR Compliance Team Lead
Southwest Airline
Managed DOT Drug Program, TSA/FAA criminal history background checks, fingerprinting, badging, and clearance.
Conducted investigations and provided reports for fact-finding meetings, court hearings, and employee relations.
Responsible for employee records and audit compliance of managed areas.
Designed and facilitated training courses in areas of compliance.
Manage staff of up to 10 people.